Mark Havel

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Activity overview

Latest activity by Mark Havel
  • Mark Havel created an article,

    Do you offer loans for personal account customers?

    At the moment we currently don’t offer loans for personal account customers. We have paused our offering while we take the time to improve the product and we expect to be able to offer it again som...

  • Mark Havel created an article,

    How do I find my account number and sort code?

    To find your account details, head to your app, and then tap the + (plus) next to your account balance. Alternatively, you can: Tap on your profile icon at the top right of the home screen.  Tap ...

  • Mark Havel created an article,

    How do I reset my password?

    You can request to reset your TF Bank password from the app by following these instructions and recording a quick selfie video to confirm your identity: Go to Menu (Top Right) > Settings (Top right...

  • Mark Havel created an article,

    How do I open a business euro account?

    You can apply from the menu in the TF Bank app by tapping ‘Open a new account’, you’ll need a business account to apply for this. Please note that multi-currency accounts are subject to eligibil...

  • Mark Havel created an article,

    What’s the difference between an overdraft and a loan?

    A loan provides a structured repayment plan, offering you the guarantee of certainty with respect to payments and payment frequencies. An overdraft is a cash flow management tool with no contractua...

  • Mark Havel created an article,

    What documents do I need to open a TF Bank business account?

    If you don't already have a TF Bank account, you can find the documents you'll need to verify yourself here. To confirm the nature of your business, we might also ask you for one or more of the fol...

  • Mark Havel created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Mark Havel created a post,

    What is the community?

    The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Mark Havel created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more

  • Mark Havel created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...